LuAnn's Bakery & Cafe

We wish we could give them 6 out of 5 stars! When we lived in northern CT LuAnn's was a local favorite spot for my now husband and I, but since moving to more central CT, we haven't been able to treat ourselves as regularly to their delicious bakery items and wide varieties of cafe style drinks in front of their cozy fireplace! So when we got married at the beginning of September this year, we already knew we wanted to hire LuAnn's as one of our vendors! Even though we had lots of rain on our wedding day, Luann's brightened our special day with their delicious gluten free cupcakes delivered in Cooper, their 1970s Volkswagen beetle parked outside our venue! Josh arrived early and the line to get a cupcake was buzzing with excitement, with each friend and family member excited about what cupcake to choose! We printed a sign displaying the flavors we had selected (3 chocolate and 5 vanilla based flavors from a 3 page list) so everyone knew their options but all choices were superb! The cupcakes were perfectly displayed against the vibrant green color of the vintage car with the trunk popped open, with Josh engaging with our guests the entire time! While we know a cake cutting is a traditional staple for weddings, we wanted something different and we could not recommend LuAnn's more! Please, if you are near the Ellington area and looking for quality made food and drinks, stop in to Luann's! AND if you are looking for an incredible addition to your already beautifully planned wedding, definitely consider hiring LuAnn's for their fabulous cupcakes!

2.17.24 How did I not know about this gem until now? What a fabulous cafe and bakery. Lots of parking. You walk up and as you enter you go to the right in line. There are breads, cookies pies, etc. to pick up, along with items in the freezer, or you can get these amazing cupcakes, goodies to go. Or you can order, find a table, and they bring it all to you. Cozy, casual and comfy. The breakfast bowls and coffee were amazing. Can't wait to go back for other goodies.

I've been going to LuAnn's for years even though it's 30-40 minutes away from where I live now that I no longer pass by to go to my workplace. There's many items on the menu I haven't tried yet, but I don't think you can go wrong with anything you pick! Paninis, coffee, tea, salads, cupcakes. They make everything from scratch. Try everything. It will be delicious!!

Payed $60 for 3 Buffalo chicken wraps with 1 tiny piece of chicken on them. Asked for no cheese on all three they put cheese on all of them. Also proceeded to take 30 minutes to make them. I even tipped 20% which is another reason as to why I hate tipping before the service is actually given. This happens every single time and I keep trying to give them a chance because I love supporting local but this just isn’t right. Never going here again.

Update: The owner contacted me right away. The owner was amazing and understood why I was upset. He offered to make me another set of cookies, which I really appreciated. The cookies are beautiful and so detailed! I will definitely be back! False advertising. The cookies shown in their Facebook post advertising the Mother's day cookie bouquet are not the cookies I received. The cookies I got were very plain and boring. Minimal decoration. Six cookies for $43, I expected better quality. Very disappointed.

I put out a question to a local Facebook page looking for a specific item (orange rolls) that I hadn’t seen on any menus. The owner of Luann’s reached out to me on that thread and asked me to send him a message and they would see what they could do. He quickly confirmed that they could make me orange rolls as I requested (even though this item is not typically on their menu). I was impressed by the kindness extended to me by the owner and the amazing customer service! I picked up the most delicious orange rolls I have ever had the day before christmas eve and my family has not stopped talking about how perfect they were! The orange rolls were affordable and had the most wonderful balance of sweetness and citrus with a pillowy texture! Thank you Luann’s!!